Frequently Asked Questions about the NCCA Membership/Stats application

What is the membership/stats application?
This application is the tool we use in the NCCA to maintain information related to the running of the association and its matches. Specifically, it tracks:

Where can I find the specific information listed above?
Many people bookmark this page that provides links to all of the above in one convenient screen.

Information about grounds can be found here
Information about clubs can be found here
Information about teams can be found here
Information the schedule can be found here
Information about results of matches can be found here
Information about league results and standings can be found here

Who is responsible for maintaining all the information listed above?
There are four main roles and associated responsibilities for the membership/statistics application. They are:

Database Administrator

Match Secretary

Club Membership Officer Individual Association Member

Keeps their current membership information up to date, including name, address, phone numbers, email address, password, etc

Who are the Club Membership Officers for my club?
Go to your club's page in the application (use one of the links above) and check the "Club Information" page. The individuals listed as "Membership" under the Club Officers section are the designated club membership officers.

The list of Club Membership Officers is not correct, how can I change it?
There are two ways:

  1. Ask one of the existing Club Membership Officers for your club to change the list
  2. Ask one of the Match Secretaries to change the list
My club does not have any Membership Officers listed, how do I get them created?
Contact one of the Match Secretaries to create your Membership Officers

How does a Club Membership Officer grant (or revoke) this permission to other members of his club?

  1. Login to the application
  2. Go to the club's webpage
  3. Click the "Members" link
  4. Select the name of the person to change
  5. Click the "Update" link on the left side of the screen (under the picture)
  6. Scroll to the bottom of the screen and check (or uncheck) the box indicating this person is a Club Membership Officer
  7. Click the [Update Record] button
How does a Club Membership Officer add new club members?
  1. Login to the application
  2. Go to the club's webpage
  3. Click the "Members" link
  4. Click the "Add Members" link
  5. Enter the information about the club member - fields with a pink background are mandatory
  6. Click the [Add Member] button
How does a Club Membership Officer modify existing club members?
  1. Login to the application
  2. Go to the club's webpage
  3. Click the "Members" link
  4. Select the name of the person to change
  5. Click the "Update" link on the left side of the screen (under the picture)
  6. Update fields as needed
  7. Click the [Update Record] button
How does a Club Membership Officer delete existing club members?
Note that club members can only be deleted if they:
  1. Login to the application
  2. Go to the club's webpage
  3. Click the "Members" link
  4. Select the name of the person to change
  5. Click the "Update" link on the left side of the screen (under the picture)
  6. Scroll to the bottom of the screen, type the word "DELETE" in the space requested
  7. Click the [Delete Player] button
How does a Club Membership Officer export a list of the members in a club?
  1. Login to the application
  2. Go to the club's webpage
  3. Click the "Members" link
  4. Click the "Export Members" link
  5. Save the contents of the next screen and import into Excel or any other suitable program as a "Comma Separated Values" (CSV) file
How does a Club Membership Officer change the Club URL or President and Secretary of the club?
  1. Login to the application
  2. Go to the club's webpage
  3. Click the "Information" link
  4. Update the Club URL and or President/Secretary
  5. Click the [Update Club Information] button
How does a Club Membership Officer change the Captain or NCCA Rep assigned to a team in his club?
  1. Login to the application
  2. Go to the team's webpage
  3. Scroll to the bottom of the page
  4. Update the team Captain/NCCA Rep
  5. Click the [Update Team Information] button
How do I change my own information?
  1. Login to the application
  2. Go to your club's webpage
  3. Click the "Members" link
  4. Select your name
  5. Click the "Update" link on the left side of the screen (under the picture)
  6. Update fields as needed
  7. Click the [Update Record] button
How do I login to the application?
  1. Click the "Login" link to the left of any screen in the application
  2. Enter your Member ID and password
  3. Click the [Login] button
What is my Member ID?
It is the number to the left of your name in the Club "Membership" screen.

What if I can't remember my password?
Click the "Forgot your password?" link under your picture on your personal membership page. Your password will then be emailed to the address we have on file for you.

What if the email address you have on file for me is incorrect or missing?
If you remember your password, just update your record with the correct email address. If you can't remember your password, contact your Match Secretary.

I noticed one of my scores for a match is incorrect, how can I fix it?
Contact your Match Secretary.

How can I report suggestions or bugs in the application?
Send email to Webmaster

How do I have my picture show up on my pesonal membership page?
At present, there is no ability to upload pictures. If you have pictures of your club members, email them to Webmaster and he will update them as time permits. Send one picture per person, indicate the Member ID of the person, and attempt to send them in a 100x120 size.